Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
DK&K Crafts Return Policy
At DK&K Crafts, every item is made with care. Because our products are often custom and personalized, we want to be clear about how returns work.
No Returns on Custom Embroidery
All custom embroidered and personalized items are final sale.
We cannot accept returns, exchanges, or refunds on these items unless they arrive defective or damaged.
Returns for Defective or Damaged Items
If your order arrives damaged, misprinted, or defective, please contact us within 7 days of delivery.
Provide your order number and clear photos of the issue.
We will either replace the item at no cost or provide a refund.
Non-Custom Items
Standard (non-personalized) items may be returned within 14 days of delivery in unused, original condition.
Buyer is responsible for return shipping unless the item arrived defective.
How to Start a Return
Email us at [your email address] with your:
1. Order number
2. Description of the issue
3. Photos (if defective/damaged)
We’ll respond within 2 business days with next steps.